It’s clear when someone is ready to remodel their bathroom. They usually have a mood board that they’ve built using pictures from magazines, or online sources like Pinterest or Instagram. (A picture is often worth a thousand words!)
We get together and brainstorm ideas based on the pictures they’ve chosen. Then, we send a list of recommended materials with quantities and measurements.
We do not mark up the costs of any materials; our customers buy materials directly. We recommend Big Box Stores because they package and deliver the items directly. Once everything we need has arrived, we’ll review the materials onsite. When everything has been checked, we’ll review the scope of the work again to ensure accuracy.
Once we start working, we won’t stop. You can expect constant communication. We are regularly available to meet and discuss any questions you have, and we’ll also ask you questions, like: how do you want your tile laid? Where would you like your towel hanger placed?
Other contractors rush; we don’t cut corners. We take the steps and time required to ensure a high-end product.
We don’t get paid if we fall behind. Our payment schedules are based on the milestones we reach.
There is a 30-day retention payment, which means you have 30 days to pay the final invoice upon the job’s completion. We will return to make any final touches, in that window of time, if you need them.
Our services come with a one-year warranty for improper installation (we don’t cover manufacturer’s defects).
WHAT DO PEOPLE SAY ABOUT GENHAWK?
GenHawk remodeled my bathroom and earthquaked my foundation with excellent results. All their work was permitted and completed on schedule. Mike Hawkins’ crew was very professional and did excellent work. They cleaned up at the end of every day and uploaded photo document and a progress report on their easy-to-use Buildertrend app portal. I just logged in with my password and reviewed all my records and communications with this time-efficient method that eliminated the need for emailing or texting. I would recommend using them and their excellent crew!
Mike and his crew tore down and rebuilt 2 balconies at my home in Somis. My experience with Mike started off good and got even better as the job progressed. Mike’s entire crew was professional, courteous, and helpful when I had questions. His bid was honest, accurate, and competitive. The best part is that he made sure my work was completed correctly, to my satisfaction. After making a trip to Mike’s office and meeting Casey (their Office Manager), I realized how organized they are! Very impressive!
GenHawk has exceeded my expectations. I have used GenHawk at my business and at my house multiple times. I will, without a doubt, use them in the future. They:
- Stick to their quotes.
- Don’t stop working on your project until it is done.
- Know what they are doing.
- Use quality materials (I’m very hands on and curious.)
- Care about you and your belongings.
- Are always professional, and they work quickly.
- Show up on time.
The owner, Mike, is very nice and easy to talk to. He has always wanted me to be completely satisfied with the job. (The final payment is due after 30 days of completion to guarantee satisfaction.)
Need some help deciding where to start?
Ready to discuss the specifics of your project?
START THE CONVERSATION TODAY
2261 Palma Dr #1
Ventura, CA 93003